Privacy Terms

At Chelworth Fields your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book a stay with us.

1. Information We Collect
We may collect the following information when you interact with our website or services:

• Name, email address, phone number, and mailing address

• Booking details, including dates of stay and accommodation preferences

• Payment information (processed securely via our payment provider)

• Information you provide when contacting us through email, forms, or social media

2. How We Use Your Information
We use your information to:

• Process and manage bookings

• Respond to your inquiries and provide customer support

• Send booking confirmations, updates, and promotional offers (if you opt-in)

• Improve our website and services

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

• Payment processors to handle transactions securely

• Service providers who help us operate the business (e.g., cleaning, maintenance, marketing)

• Legal authorities if required by law

 

4. Cookies and Website Tracking
Our website may use cookies and tracking tools to improve your browsing experience. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

 

5. Your Rights
You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal information, where legally permissible

• Opt out of marketing communications at any time

 

6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

 

7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.

 

8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us.

 

Last Updated: 11/02/2026